Frequently Asked Questions

1-How can I order?

In order to be able to place an order from, it is possible to log in to our site or by logging in without being a member to place your orders by making a payment with credit card or methods.

3-When will my order be shipped?

The orders you have placed until 15:00 will be delivered to the cargo on the same day. Delivery process of orders placed on Friday, Saturday and Sunday is started on Monday.

4-Is there a payment option at the door?

No. We do not have a payment option at the door.

5-Is my card information secure when I pay by credit card?

Your credit card usage is secured with SSL certificate when you shop on our website.

6- How Can I Report My Complaints?

You can report your complaints to [email protected] by writing COMPLAINTS in the subject section.

7- Do you ship abroad?



Yes, we ship to many countries abroad.

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